KAC171018021039 – OFFICER, TICKETING SALES
| Organization: | Kuwait Airways | Job: | OFFICER, TICKETING SALES |
| Division: | Sales & Marketing | Employment Type: | Full Time – Permanent |
| Last date of application: | 2017-11-18 | Country: | Turkey, |
Job Description:
Provides an efficient and courteous sales/ticketing service for KAC customers and issues, reissues, endorses and reroutes passenger air tickets in accordance with set procedures, ensuring accuracy of data on ticket coupons and in computer terminal. Assists customers with routings, hotel bookings, fare calculations, special requests, etc. as necessary.
- Discusses fares and routes with customers and issues, reissues, endorses and reroutes tickets in accordance with established detailed procedures. Includes accurately calculating fares, booking flights, filling in coupons and routing copies to proper files.
- Assists clients with routings, hotel bookings, fares information, seat selection, special meals, special handling for handicapped persons etc., and provides any other assistance as necessary.
- Reconfirms and/or cancels flight reservations for customers as requested. Includes inputting required data in assigned computer terminal.
- Answers queries on the telephone regarding routings, bookings, fares, type of aircraft and other air travel related information.
Requirement:
- Completion of Secondary (12 years) education or equivalent.
- Two years experience in air ticketing, including 1 year of formal training.
Skills:
- Good knowledge of English.
- Knowledge of relevant computer system and keyboard skills.
KAC171018031039 – SR. OFFICER, TICKETING
| Organization: | Kuwait Airways | Job: | SR. OFFICER, TICKETING |
| Division: | Sales & Marketing | Employment Type: | Full Time – Permanent |
| Last date of application: | 2017-11-18 | Country: | Turkey, |
Job Description:
Provides an efficient and courteous sales/ticketing service for KAC customers and issues, reissues, endorses and reroutes passenger air tickets for routine bookings and groups and complicated routines, in accordance with set procedures, ensuring accuracy of data on ticket coupons and in computer terminal. Assists customers with routings, hotel bookings, fare calculations, special requests, etc. as necessary.
- Discusses fares and routes with customers and issues, reissues, endorses and reroutes tickets in accordance with established detailed procedures. Includes accurately calculating fares, booking flights, filling in coupons and routing copies to proper files.
- Compiles assigned Sales reports including such information as ticket number, value of ticket, payment terms, etc. Includes collecting and accurately documenting such information.
- Assists clients with routings, hotel bookings, fares information, seat selection, special meals, special handling for handicapped persons etc., and provides any other assistance as necessary.
- Reconfirms and/or cancels flight reservations for customers as requested. Includes inputting required data in assigned computer terminal.
Requirement:
- Completion of Secondary (12 years) education or equivalent.
- Four years experience in air ticketing, including 1 year of formal training.
KAC171018031019 – Secretary
| Organization: | Kuwait Airways | Job: | Secretary |
| Division: | Sales & Marketing | Employment Type: | Full Time – Permanent |
| Last date of application: | 2017-11-18 | Country: | Turkey, |
Job Description:
Carries out various bilingual secretarial and clerical and clerical duties in the assigned KAC department or section, including answering telephone calls, taking shorthand, typing, maintaining and up dating files and records, dispatching and distributing outgoing and incoming mail.
- Types in English and Arabic from shorthand or longhand drafts a variety of material such as memoranda, reports, circulars, action forms, and telexes, proofreads, obtains appropriate signatures and dispatches accordingly.
- Receives incoming mail, sorts, registers receipt, date stamps and distributes to addressees. Prepares outgoing mail for dispatch and maintains daily master file of incoming and outgoing correspondence.
- Maintains and up dates a comprehensive filing system for the department or section. Includes such files as business correspondence, reports, circulars, local and foreign addresses, business journals, periodicals and operating documents
- Answers the telephone, connects callers as necessary, takes and conveys messages, arranges for appointments and answers general queries.
Requirement:
- Completion of Secondary (12 years) education followed by at least a six months’ course in stenography/ secretarial work at a recognized institute or completion of Secondary (12years) education followed by 2 years formal education leading to diploma in Secretarial.
- Ability to use word processor in accordance with KAC’s secretarial system
Skills:
- 1 year experience in general secretarial and clerical work Or 1 year experience for diploma education.
- Very good knowledge of English and Arabic.
