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Qatar Airways Airport Services Agent – Istanbul, Turkey

Qatar Airways Airport Services Agent - Istanbul, Turkey

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Qatar Airways Airport Services Agent – Istanbul, Turkey

Bu ilanda, İstanbul, Türkiye’de Havalimanı Hizmetleri Görevlisi olarak çalışacak kişilerin arandığı belirtiliyor. Havalimanı Hizmetleri Görevlisi olarak, havaalanı terminalinde müşterilere beş yıldızlı hizmet sunarak ve müşterilerin seyahat ederken keyifli bir havalimanı ortamı yaşamalarına yardımcı olarak operasyonu destekleyeceksiniz. Ayrıca, kaliteli hizmet ve güvenlik standartlarına uygunluk konularında da destek olacaksınız.

Havayolu kariyer sayfasından yada linkedin üzerinden başvurabilirsiniz / inceleyebilirsiniz?

Turkey – TRLocation Istanbul – IST, Turkey – TRCategory Cargo & Airport OperationsJob Id 220000J6

Closing Date: 07-03-2023

We are currently recruiting for Airport Services Agent in Istanbul, Turkey

As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling.  You will ensure a quality service and adherence to safety policies and security standards.

Specific accountabilities include:

• Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
• Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
• Assisting the Duty Officer in handling company materials and records
• Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
• Ensuring passengers are assisted smoothly through airport facilities
• Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
• Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
• Organizing check-in counters and coordinating documentation issues

Be part of an extraordinary story 

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

Qualifications

The successful candidate will have:

• High School Qualification
• Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
• Excellent communication skills with fluency in English language.
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
• High level of computer literacy
• Excellent customer focus and service delivery.
• Good interpersonal skills and strong team orientation

You must have the legal rights to live and work in Turkey to be considered for this role. 

About Qatar Airways Group 

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply 

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

Qatar Airways Airport Services Agent - Istanbul, Turkey 3 Mart 2024

Mehmet Kali

Hello everyone. My name is Mehmet Kali. In the industry, I am known as "Kali". I graduated from the first civil aviation training school in Turkey, which was known as the Civil Aviation School at the time and is now Eskişehir Technical University, in 1991. As I graduated from the Business Administration department, it was a bit challenging for me to integrate into the industry. I have worked for companies such as SultanAir, DHMI, Havaş, and Swissair, and currently, I provide services and consultancy in air cargo transportation. I have experience in dispatching, air traffic control, passenger services, and aircraft coordination. During my time at Swissair, I had the opportunity to experience aviation training in many countries. Since 2012, I have been focusing on air cargo transportation. For three years, I taught courses on air cargo at Nişantaşı University. I still hold valid IATA certifications related to both passenger and cargo operations. For over ten years, I have been managing aeroportist.com, a news website related to aviation, which initially started as a hobby. I enjoy building aviation networks and sharing knowledge. If there is anything I can contribute to, I am here. Best regards "kali"

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